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Hartford Questions Before the Form
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Comparison card

How do I compare two care options?

Both pages use warm language. Put the claims aside and compare the parts that can be checked.

Use the same rows

Compare facts, not page polish

CheckOption AOption B
Clinician and licenceWrite the nameWrite the name
Visit formatWrite the formatWrite the format
Product statusApproved or compoundedApproved or compounded
Pharmacy recordWrite the resultWrite the result
Full priceList every partList every part
Follow-up routeWrite the contactWrite the contact

One standard

Online care does not get a lower bar

Telehealth care has to clear the same professional bar that face-to-face care does.

Ask each service one question: is there anything, such as an exam or a blood test, that cannot be done over a screen? If so, ask where and how it will happen.

Decision note

Write the reason in one sentence

Use a reason you can test later: the licence matched, the product was clear, the pharmacy checked out, and the cost was complete.