Clear answer
A person you can check
Look for a full name, a licence type, a state, and a licence number. Match them in the state record.
As of September 2026, a Connecticut telehealth clinician must give you their licence number and contact details.
Clear answer
A live call, or records the clinician reviews
Store-and-forward means you send records or images that the clinician reviews later.
As of September 2026, Connecticut telehealth means a live two-way call or store-and-forward.
Text messages, email, and fax do not count as telehealth. Ask the service how it wants to receive your records.
Weak answer
A menu with no real exchange
In May 2026, national medical-board guidance said that picking a treatment from a menu, with no real check by a clinician, is not proper care.
A real check means the clinician learns your health history and can ask you their own questions before deciding.
A form can collect facts. It cannot replace every follow-up question.